If you are not satisfied with your purchase, contact us within 30 days of receiving your 8000Kicks to arrange for a replacement, exchange, or refund. Items must be in new condition, with no signs of wear, and in the original packaging. We ship from our warehouse in Portugal and California
USA and EU
Free shipping for orders above 90$. Free exchanges and returns.
Customs, VAT, and duties are included.
UK, Norway, Switzerland, Australia, New Zealand and Canada
Reduced shipping for orders above 90$. Customs, VAT, and duties are included. Free exchanges and returns coming soon.
Rest of the world
Worldwide shipping. Might incur into Customs, VAT, and duties.
Your Hemp runners are washable! Cleaning your kicks is a cinch and they won’t lose anything in performance or shape after being washed. To clean your runners, remove the insoles and laces and brush off excess dirt with a towel or soft brush.
Throw the shoes in the washing machine on the wool/delicates cycle (cold water). We recommend using a linen bag or pillowcase. Use a gentle detergent and avoid bleach at all costs. If you’d like a refresh of your insoles, wash them by hand for best results.
Do NOT tumble dry – air dry your runners! Let them dry for at least 24 hours and you should see a fresh pair of kicks ready for the next adventure. Just reinsert the insole and the laces and get on with your day.
Machine washing the runners is possible, but it's always something that can make any shoe deteriorate faster. So it is important to wash it with a gentle program, or avoid it if possible. From our experience, warm water, soap or detergent, and using a scrub to remove the dirt away has been the best process so far.