Refund policy

Extract from FAQ,

Exchanges and Refunds

You can start a refund here.

Refunds are eligible within 30 days of delivery

Your item must be in its original packaging, unworn, unwashed, and free of stains or other marks to be eligible for a return.

Purchasers that opted in for checkout+ will have free returns. Purchaser that opted out are responsible for all shipping fees for goods being returned or exchanged, including shipping fees for exchanged goods returned to purchaser. 

Warranty

Unfortunately, we don't have a warranty because shoes are subject to maximum wear and tear. However, from our tests both our hemp and our soles have performed very well on our "torture" tests and we can confidently say that they are stronger than any branded sneakers in the same price range. We also tested over 10 types of different glues to find a perfect fit that would survive under the harshest conditions.

However, if for some accident or problem our shoes do not perform as expected, please contact us and we can deal with it and issue a replacement pair if necessary.

 

Last updated: 06/11/2025